Digital Project Management Summit Notes

Breandán Knowlton


Managing Up, Down, and Sideways

Relationship types

  1. Communal sharing – E.g. Love, commons, collective responsibility
  2. Authority Ranking – hierarchy, class, prestige (asymmetrical power; difference in status)
  3. Equality Matching – games, democracy, laws (sense of fairness, justice)
  4. Market Pricing – prices, wages, cost-benefit (trades of equal value)


Empathy Map


ALA article:

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